Smile Select Dental - Treatment Coordinator

Education Level:

High School Diploma or equivalent; 3+ years of dental treatment coordination experience required.

Duties & Responsibilities:

• Perform patient care consultations during visits, and educate patients on optimal treatment
• Calculate fees for proposed treatment and secure a financial commitment from the patient
• Offer patient alternate means of payment, such as third party financing, as applicable
• Greet and welcome patients
• Educate patients on the health risks of not receiving proper treatment
• Explain the treatment plan, address patient concerns and answer any questions
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Track patient accounts receivable and outstanding balances to ensure timely payment
• Perform general office duties and other duties as required

Requirements:

Must have a current CPR certificate. Knowledge and experience with dental treatment/insurance plans required. Commitment to quality patient care and enjoy educating patients on dental health. Effective communication skills; demonstrates professional and courteous demeanor with patients.